Questions owners ask
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Getting started
No. You build and change your website by chatting in plain words, or by filling in simple forms. When something technical comes up — like connecting your domain — YourCase explains it in one line and walks you through it.
YourCase works for small and medium-sized businesses, with a template for each industry. Dental practices are available now; real estate, retail, restaurants and car showrooms are next. If yours isn't listed, tell us — new templates come quickly.
That's fine. We start from your Google Business Profile — name, address, phone, hours — and ask a few quick questions. If you're not on Google either, you type the essentials and we take it from there.
Most of the work is a few taps to confirm what we found. Your home page appears first, and the rest of the site follows page by page while you watch — you can start refining straight away.
Yes — up to [three] websites per account during the beta.
Websites are in English at launch. More languages are planned.
Your website
Yes. Every piece of content also has a plain form, with a "Suggest" button when you want help with wording.
No. YourCase writes from what you've confirmed, and it never invents credentials, reviews, prices or awards. Before you publish, every claim the AI introduced is listed for you to confirm, edit or remove — nothing unconfirmed goes live.
Yes. You see a live preview as you work, on phone, tablet and desktop sizes, and you can share a private preview link with your team. Preview links are hidden from search engines and can be switched off at any time.
SEO
No one can honestly promise rankings. What we can promise is a site built the way search engines reward: fast static pages, a page for everything you offer, local details in the right places, structured data on every page, and a Site score that shows what to improve next.
Yes. Your city appears in titles, headings and introductions without stuffing; your name, address and phone are identical everywhere; and your site links to directions and your Google review page.
Every page address from your old site is redirected to its closest new page, so bookmarks and search listings keep working. You review the whole list once before it goes live.
Your site answers the questions customers ask in a clear question-and-answer format, states your key facts plainly
and publishes an llms.txt summary for AI tools. We can't control what an assistant recommends, but your site gives
it clear, accurate material to work with.
Hosting & domains
Yes, on every hosting option. YourCase shows exactly which settings to change at your domain provider, with step-by-step guides for the most common ones.
That's the point of our domain check. Before you change anything, we read your current settings and mark the records your email depends on as "don't touch". We keep checking them for a week after the switch and alert you if anything changes.
Yes. Switch between yourcase.ai Hosting, your Vercel account and your own server at any time, or download the whole site and host it wherever you like.
No. For your own server, you run one install command that sets up a small agent. It connects out to us, so you never share a password or SSH key.
Requests & privacy
To your private inbox in YourCase. Your team gets an email alert that a request arrived — without the customer's details — and opens the inbox to call or email back.
Request forms ask only for what your team needs, alerts contain no customer details, and requests are deleted automatically after the period you choose (180 days unless you change it). Sign-in uses email codes or Google, with two-factor authentication offered when your first request arrives. Requests are never sent to the AI.
No. Published YourCase websites set no cookies and load no third-party trackers. Visits and calls are counted without cookies and without storing IP addresses.
Automation Studio
No. The studio takes the routine; your people keep the judgment. Every topic is set to automatic, draft for approval or human-only, and anything a customer wants a person for goes to a person.
Yes. A customer can ask for a person at any point and will be transferred. Cost, financing, clinical advice, prescriptions and complaints always go to your staff.
The studio reads from and writes back to the system you already use — for dental practices, Dentrix, Open Dental, Eaglesoft and others through one connector — and that system stays the source of truth. Its flow designer also connects through MCP connectors, database queries and CRM records. Tell us your case and we'll check your system.
The YourCase team, starting from the discovery call. We build the first version with you from your case; after that the controls are yours. Staff training, a closely monitored go-live and monthly tuning are included.
It depends on your systems and on carrier registration for text messages, which we file at the start of setup. We'll give you a timeline after the discovery call.
You approve the timing and wording of every sequence, and a sequence ends when the customer books, pays or opts out.
For healthcare businesses the studio is designed for HIPAA requirements: human-only topics, minimal personal detail in texts, an activity log of every automated action and data access, separation between businesses, and signed agreements with each vendor that handles patient data. We're happy to walk your compliance contact through the setup.
No. The studio reads from and writes back to the system you already use, and that system stays the source of truth.
No. It says it is a virtual assistant. A customer can ask for a person at any point and will be transferred.
It does not guess. An unclear message becomes a draft for your staff, or goes to the staff console with the conversation attached.
No. Cost, financing and insurance guarantees are locked to your staff. The assistant offers to connect the customer with the right person.
Yes. Every message and sequence step can be edited, and every change is versioned so you can roll it back.
No. Clinical documentation and charting stay in your own software. The studio works on the front office.
Pricing & beta
The Website Builder and yourcase.ai Hosting are free during the beta, with fair-use limits. Automation Studio is priced for your business once you've told us your case, because setup depends on your systems and volumes.
During the beta, building and hosting your website is free — no credit card needed.
Your new website is one conversation away.
Find your business, confirm what we found and watch your site appear page by page.
Free during beta · No credit card